Description of the problem
Transnational company in transformation within the area of Supply Chain. Such change involves new processes, structure, roles, responsibilities and enablers (including management software). It requires support for people alignment, change management process and tactics to implement in 11 countries according to its strategy.
Understanding of the current and new process.
Involvement in operation to generate software training program in three languages.
Enabling of Facilitators and Super Users.
Alignment of processes, roles, responsibilities of people in new structure to the change process and new guidelines
Successful implementation in 3 countries (current process)
Effectiveness of Facilitators, materials and content to 90% according to the evaluation of the client and final users.